/* Shared support attachments and conversations. Scoped to tk2 components. */
.tk2-support,.tk2-admin,.tk2-viewer{--tk-bg:#11151d;--tk-panel:#181d28;--tk-border:rgba(200,205,235,.15);--tk-text:#edf0fb;--tk-muted:#a8b3cb;--tk-accent:#b7a1ff;color:var(--tk-text);font:15px/1.55 Inter,system-ui,sans-serif;color-scheme:dark}
.tk2-support *,.tk2-admin *,.tk2-viewer *{box-sizing:border-box}
.tk2-support [hidden],.tk2-admin [hidden],.tk2-upload [hidden]{display:none!important}
.tk2-support button,.tk2-admin button,.tk2-viewer button{font:inherit;cursor:pointer}
.tk2-button,.tk2-tabs button{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:42px;padding:9px 15px;border:1px solid var(--tk-border);border-radius:10px;background:var(--tk-panel);color:var(--tk-text);text-decoration:none;transition:background .15s}
.tk2-button:hover,.tk2-tabs button:hover{background:#262c3c}
.tk2-button.tk2-primary{background:var(--tk-accent);color:#141321;font-weight:650;border-color:transparent}
.tk2-support button:disabled,.tk2-admin button:disabled{opacity:.5;cursor:default}
.tk2-support :focus-visible,.tk2-admin :focus-visible,.tk2-viewer :focus-visible{outline:2px solid var(--tk-accent);outline-offset:3px}
.tk2-muted,.tk2-file-hint{color:var(--tk-muted);font-size:13px}
.tk2-notice,.tk2-error{padding:12px 14px;background:#282333;border:1px solid #5d4c7a;border-radius:10px;overflow-wrap:anywhere;margin:12px 0;color:#efdcff}
.tk2-error{background:#31222a;color:#ffd3dc;border-color:#764252}
.tk2-form{display:grid;gap:16px}
.tk2-form label{display:grid;gap:7px;font-size:14px;font-weight:550}
.tk2-form input,.tk2-form textarea,.tk2-form select,.tk2-admin .tk2-search{width:100%;min-width:0;background:#0d1118;color:var(--tk-text);border:1px solid var(--tk-border);border-radius:10px;padding:11px 13px;font:inherit;line-height:1.5}
.tk2-form textarea{resize:vertical;min-height:90px;max-height:340px}
.tk2-form textarea::placeholder,.tk2-form input::placeholder,.tk2-search::placeholder{color:#8e9ab2}
.tk2-upload .tk2-file-input{display:none}
.tk2-file-hint{margin:8px 0;line-height:1.5;font-weight:400}
.tk2-selected{display:grid;gap:8px;margin-top:10px}
.tk2-selected-file{display:flex;align-items:center;gap:10px;padding:9px;border:1px solid var(--tk-border);border-radius:10px;background:#10141b}
.tk2-selected-file>img,.tk2-file-icon{flex:none;width:48px;height:48px;border-radius:6px;object-fit:cover;background:#242b3a}
.tk2-file-icon{display:grid;place-items:center}
.tk2-selected-file>div{flex:1;min-width:0}.tk2-selected-file>div>span{display:block}
.tk2-file-name{font-size:13px;overflow-wrap:anywhere;margin:0 0 7px;font-weight:500;line-height:1.45}
.tk2-close,.tk2-remove,.tk2-viewer-close{display:grid;place-items:center;flex:none;line-height:1!important;padding:0!important;border:1px solid var(--tk-border);background:#141922;color:var(--tk-text);border-radius:9px;width:36px;height:36px;font:24px/1 system-ui,sans-serif!important}
.tk2-remove{width:30px;height:30px;font-size:21px!important}
.tk2-support.sp-panel{width:min(600px,100vw);max-width:none;display:flex;flex-direction:column;padding:0;background:var(--tk-bg);border-left:1px solid var(--tk-border);z-index:11020;box-shadow:-25px 0 80px #0006}
.tk2-backdrop.sp-backdrop{z-index:11010}
.tk2-backdrop.sp-backdrop:not(.sp-open){visibility:hidden}
.tk2-backdrop.sp-backdrop.sp-open{background:#06080dd9;backdrop-filter:blur(5px)}
.tk2-support-head{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding:22px 24px 16px;border-bottom:1px solid var(--tk-border)}
.tk2-support-head h2{font-size:23px;line-height:1.3;margin:0 0 7px;color:var(--tk-text)}
.tk2-support-head p{margin:0;font-size:14px;color:var(--tk-muted);max-width:420px}
.tk2-tabs{display:flex;gap:8px;padding:16px 24px 0}.tk2-tabs button{flex:1;font-size:14px}
.tk2-tabs button[aria-pressed=true]{background:#30283e;color:#d9caff;border-color:#6f5996}
.tk2-support>.tk2-notice{margin:12px 24px 0}
.tk2-support-body{padding:20px 24px 30px;overflow:auto;flex:1;min-height:0;overscroll-behavior:contain}
.tk2-list-tools,.tk2-chat-head,.tk2-ticket-meta,.tk2-pager,.tk2-admin-reply-row{display:flex;align-items:center;justify-content:space-between;gap:10px}
.tk2-list-tools{margin-bottom:15px}.tk2-ticket-list{display:grid;gap:10px}
.tk2-ticket{display:grid!important;gap:8px;width:100%;border:1px solid var(--tk-border)!important;border-radius:12px;background:var(--tk-panel)!important;padding:15px!important;text-align:left;color:var(--tk-text);margin:0!important}
.tk2-ticket>strong{font-size:15px;overflow-wrap:anywhere}.tk2-ticket>.tk2-muted{overflow:hidden;white-space:nowrap;text-overflow:ellipsis;max-width:100%}
.tk2-ticket.is-selected{border-color:#a086da!important;background:#282237!important}.tk2-ticket:hover{background:#252b3b!important}
.tk2-ticket-meta{font-size:12px;color:var(--tk-muted);flex-wrap:wrap}
.tk2-status{display:inline-block;font-size:12px;border:1px solid var(--tk-border);border-radius:20px;padding:3px 9px;color:#d5c8ff;white-space:normal}
.tk2-pager{justify-content:center;margin-top:16px}
.tk2-chat h3{font-size:20px;line-height:1.4;overflow-wrap:anywhere;margin:20px 0 16px}
.tk2-messages{display:grid;align-content:start;gap:14px;max-height:55vh;min-height:110px;overflow:auto;padding:3px 7px 15px 0;overscroll-behavior:contain}
.tk2-message{border:1px solid var(--tk-border);border-radius:12px;padding:13px 15px;background:#191e29;min-width:0}
.tk2-message.is-staff{background:#242033;border-color:#504263}
.tk2-message-meta{display:flex;justify-content:space-between;gap:8px;flex-wrap:wrap;font-size:12px;color:var(--tk-muted)}
.tk2-message-meta strong{color:#d5c7ff}.tk2-message-text{margin:8px 0 0;white-space:pre-wrap;overflow-wrap:anywhere;font-size:15px;line-height:1.65}
.tk2-attachments{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,210px),1fr));gap:12px;margin-top:14px}
.tk2-attachment{min-width:0;border-top:1px solid var(--tk-border);padding-top:10px}
.tk2-attachment>video,.tk2-image{display:block;background:#090c12;border-radius:9px;object-fit:contain;border:0;padding:0;overflow:hidden}
.tk2-attachment>video{width:100%;max-height:360px;min-height:70px}
.tk2-image{width:min(100%,200px);height:150px}
.tk2-image img{display:block;width:100%;height:100%;object-fit:contain}
.tk2-download{display:inline-block;color:#c6b5ff;font-size:13px;margin-top:8px;text-decoration:underline;text-underline-offset:3px}
.tk2-reply{margin-top:20px;padding-top:18px;border-top:1px solid var(--tk-border)}
.tk2-support-body,.tk2-messages,.tk2-form textarea,.tk2-admin-list{scrollbar-width:thin;scrollbar-color:#605579 #131722}
.tk2-support-body::-webkit-scrollbar,.tk2-messages::-webkit-scrollbar,.tk2-form textarea::-webkit-scrollbar,.tk2-admin-list::-webkit-scrollbar{width:7px}
.tk2-support-body::-webkit-scrollbar-thumb,.tk2-messages::-webkit-scrollbar-thumb,.tk2-form textarea::-webkit-scrollbar-thumb,.tk2-admin-list::-webkit-scrollbar-thumb{background:#605579;border-radius:8px}
.tk2-viewer{padding:0;border:1px solid var(--tk-border);border-radius:14px;background:#0b0e15;max-width:94vw;max-height:94dvh;overflow:hidden}
.tk2-viewer::backdrop{background:#03050be8;backdrop-filter:blur(6px)}
.tk2-viewer>img{display:block;max-width:92vw;max-height:92dvh;object-fit:contain}.tk2-viewer-close{position:absolute;right:12px;top:12px;box-shadow:0 2px 20px #0008}
.tk2-admin-layout{display:grid;grid-template-columns:minmax(280px,350px) minmax(0,1fr);gap:20px;align-items:start}
.tk2-admin .tk2-admin-list{display:grid;gap:10px;max-height:calc(100dvh - 300px);overflow:auto;padding:1px 5px 1px 0}
.tk2-admin .tk2-card{background:var(--tk-bg);border:1px solid var(--tk-border);border-radius:15px;padding:20px;min-width:0}
.tk2-admin .tk2-search{margin-bottom:12px}.tk2-admin #taCount{display:block;margin-bottom:12px}
.tk2-admin #taTitle{font-size:21px;margin:0 0 7px;line-height:1.45;overflow-wrap:anywhere}
.tk2-admin #taMeta{margin:0 0 18px;overflow-wrap:anywhere}
.tk2-admin .tk2-messages{max-height:58dvh}.tk2-admin-reply-row select{flex:1}.tk2-admin-reply-row button{flex:none}
.tk2-admin #taPlaceholder{padding:70px 20px;text-align:center;color:var(--tk-muted)}
@media(max-width:900px){.tk2-admin-layout{grid-template-columns:1fr}.tk2-admin .tk2-admin-list{max-height:320px}.tk2-admin .tk2-messages{max-height:60dvh}}
@media(max-width:600px){.tk2-support.sp-panel{width:100%;height:100dvh;top:0;bottom:0;border-radius:0;transform:translateX(100%)}.tk2-support.sp-panel.sp-open{transform:translateX(0)}.tk2-support-head{padding:18px 16px 14px}.tk2-tabs{padding:14px 16px 0}.tk2-support>.tk2-notice{margin-inline:16px}.tk2-support-body{padding:18px 16px 25px}.tk2-message{padding:12px}.tk2-admin-reply-row{flex-direction:column;align-items:stretch}.tk2-admin .tk2-card{padding:16px}.tk2-tabs button{font-size:13px;padding-inline:8px}.tk2-messages{max-height:52dvh}}
@media(prefers-reduced-motion:reduce){.tk2-support.sp-panel{transition:none}}
.tk2-admin .tk2-cleanup-dialog{width:min(540px,calc(100vw - 32px));max-height:90dvh;overflow:auto;padding:25px;background:var(--tk-bg);color:var(--tk-text);border:1px solid var(--tk-border);border-radius:15px;font:inherit}
.tk2-cleanup-dialog::backdrop{background:#05070cce;backdrop-filter:blur(5px)}
.tk2-cleanup-dialog h3{margin:0 0 14px;font-size:22px;line-height:1.4}.tk2-cleanup-dialog p{line-height:1.6}
.tk2-cleanup-estimate{padding:13px;background:#211e30;border-radius:9px}
.tk2-cleanup-actions,.tk2-cleanup-status{display:flex;align-items:center;justify-content:flex-end;gap:10px;flex-wrap:wrap}
.tk2-cleanup-status{justify-content:space-between;border:1px solid var(--tk-border);padding:13px 16px;border-radius:10px;margin-bottom:18px;font-size:14px}
.tk2-button.tk2-danger{background:#a62f4d;color:#fff;border-color:#c34d69}